Privacy Policy
Last Updated: 11th Dec, 24.
This privacy policy outlines how Pet Care Grooming Supplies collects, uses, and protects your information when you access our website, make a purchase, contact our customer service team, or otherwise interact with us.
We encourage you to review this policy to stay informed about our privacy practices. By using or accessing our services, you acknowledge that you have read and understood how your information is collected, stored, and used as described in this privacy policy.
Collection of Information
Information You Provide to Us
We collect the information you provide directly, for instance, when you:
Create an account.
Complete a purchase.
Fill out forms on our website.
Contact customer support.
Subscribe to our newsletter.
The personal information we may collect includes:
Your name, email address, phone number, postal address, and payment details.
Information about your pets, such as their name, breed, gender, and age, if provided voluntarily (e.g., for product recommendations).
If you engage with us on social media, we may collect your username and any content you choose to share with us, such as photos.
Automatically Collected Information
We and our service providers use technologies like cookies, web beacons, and log files to automatically collect data about your interactions with our website. This may include:
Your IP address and location.
Browser type, device type, and operating system.
Dates and times of your visits and pages you accessed.
Referral URLs and browsing behavior.
When you make a purchase, we collect transactional data, such as product details, purchase amount, and transaction date.
Use of Information
We may use the information collected for the following purposes:
To Process Transactions: Fulfill orders, process payments, and provide customer support.
To Improve Services: Analyze user behavior to enhance website functionality and tailor product recommendations.
Marketing: Send promotional emails, SMS, or notifications about new products, discounts, or special offers.
Personalization: Customize your online experience based on browsing history, preferences, and purchasing habits.
Fraud Prevention: Monitor for fraudulent activity and secure our systems.
Legal Compliance: Fulfill legal or regulatory requirements.
Sharing of Information
Your information may be shared under the following circumstances:
Service Providers: With third-party partners that provide services such as payment processing, email marketing, analytics, and customer support.
Marketing Platforms: If you post reviews or comments on our website or third-party platforms (e.g., Yelp, Facebook), your name and review content may be visible to the public.
Legal Compliance: In response to legal obligations, law enforcement requests, or to protect our legal rights.
Business Transactions: In connection with a merger, sale, or transfer of Pet Care Grooming Supplies or its assets.
Data Security
We implement administrative, technical, and physical safeguards to protect your personal information. While we strive to ensure your data is secure, no method of transmission over the internet or electronic storage is completely secure.
To protect your information:
Use strong, unique passwords.
Update your passwords regularly.
Sign out from shared devices after use.
We will never ask for sensitive information like your password or payment details via email.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware of such data collection, we will take prompt action to remove it.
Your Choices
Account Information: You may update or delete your account information by contacting our customer service team.
Marketing Preferences: Opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.
Cookies: Adjust your browser settings to block cookies; however, some website features may be unavailable as a result.
Location Information: Modify your device settings to control the collection of location data.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or services. The “Last Updated” date at the top of this policy will be revised. In certain cases, we may provide additional notices of significant updates.
Contact Us
If you have any questions or concerns about this privacy policy or how your information is used, please contact us at:
Email: support@petcaregroomingsupplies.com
Phone: (877)200-7540
California Consumer Privacy Act (CCPA) Rights
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
Request details about the personal information we collect, use, disclose, or sell.
Request the deletion of your personal information, subject to certain legal exceptions.
Opt-out of the sale of your personal information, if applicable.
To exercise your CCPA rights, please contact us at support@petcaregroomingsupplies.com or call us at (877)200-7540. You will not face discrimination for exercising these rights. For more information, visit the official California Consumer Privacy Act website.
General Data Protection Regulation (GDPR) Compliance
Although our primary operations are within the United States, we adhere to the principles of data protection outlined by the General Data Protection Regulation (GDPR) for users accessing our services from the European Economic Area (EEA). These rights include:
The right to access your personal data.
The right to rectify incorrect or incomplete data.
The right to restrict or object to data processing.
The right to data portability.
If you wish to exercise these rights, contact us at support@petcaregroomingsupplies.com. Learn more about GDPR compliance at the European Commission’s GDPR Overview.
Data Retention Policies
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including complying with legal, regulatory, tax, accounting, or reporting obligations. When information is no longer required, we securely dispose of it using appropriate deletion or anonymization techniques.
For credit card and payment details, our systems are compliant with the Payment Card Industry Data Security Standard (PCI DSS). To understand these standards, visit the PCI Security Standards Council.
Do Not Track Signals
Our website currently does not respond to “Do Not Track” (DNT) signals. However, we honor opt-out preferences for targeted advertising as required by law. To learn more about DNT signals, you can visit All About Do Not Track.
For questions about this policy or additional assistance, please email us at support@petcaregroomingsupplies.com or call us at (XXX) XXX-XXXX.
Third-Party Advertising and Analytics
We partner with third-party advertising networks and analytics providers to deliver personalized content and analyze website performance. These partners may collect information about your interactions with our website, including browsing history and purchasing habits, using cookies, web beacons, or similar technologies.
You may opt out of targeted advertising through these networks by visiting the Digital Advertising Alliance’s (DAA) opt-out page or the Network Advertising Initiative’s (NAI) consumer opt-out page. Please note that opting out does not stop all advertising but may limit the use of your data for personalized ads.
Your Rights Under the Children’s Online Privacy Protection Act (COPPA)
In compliance with the Children’s Online Privacy Protection Act (COPPA), our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If a parent or guardian becomes aware that their child has provided us with personal information without consent, they should contact us immediately at support@petcaregroomingsupplies.com, and we will take steps to delete such information promptly. For more details about COPPA, visit the Federal Trade Commission’s COPPA page.
Opt-Out of Marketing Communications
You have the right to opt out of receiving marketing communications from us at any time. To do so, you can:
Click the “Unsubscribe” link at the bottom of marketing emails.
Contact us at support@petcaregroomingsupplies.com to request removal from our marketing lists.
Adjust your notification preferences through your account settings on our website.
We will process your opt-out request promptly, but you may still receive administrative communications necessary for fulfilling orders or responding to inquiries.
How to File Complaints or Report Concerns
If you believe your privacy rights have been violated, you can file a complaint with us directly at support@petcaregroomingsupplies.com. Additionally, you have the right to lodge a complaint with the Federal Trade Commission (FTC). You can do so by visiting the FTC’s official page at ReportFraud.ftc.gov or calling 1-877-FTC-HELP (1-877-382-4357).
We take all complaints seriously and will work diligently to address and resolve any concerns regarding your personal information.
Accessibility of Privacy Policy
We are committed to making our privacy policy accessible to all users, including those with disabilities. If you have difficulty accessing this privacy policy or need it in an alternative format, please contact us via email at support@petcaregroomingsupplies.com or call us at (XXX) XXX-XXXX, and we will provide assistance.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and deliver personalized advertisements. These technologies may include:
Session Cookies: Temporary cookies that expire when you close your browser.
Persistent Cookies: Stored on your device for a set period or until deleted.
Third-Party Cookies: Set by external service providers, such as advertising or analytics platforms.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit your access to some website features. To learn more, visit the Network Advertising Initiative’s Cookie Guide.
