{"id":409,"date":"2024-12-02T12:46:57","date_gmt":"2024-12-02T12:46:57","guid":{"rendered":"https:\/\/dev.internalstaging.com\/web\/petcaregroomingsupplies\/?page_id=409"},"modified":"2025-04-14T13:59:53","modified_gmt":"2025-04-14T20:59:53","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/dev.internalstaging.com\/web\/petcaregroomingsupplies\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"

[vc_section full_width=”stretch_row” css=”.vc_custom_1733143990568{background-image: url(https:\/\/dev.internalstaging.com\/web\/petcaregroomingsupplies\/omi\/wp-content\/uploads\/2024\/11\/banner-bg.png?id=22) !important;}” el_class=”faq-bnnr-sec”][vc_row][vc_column][vc_custom_heading text=”Shipping Policy” font_container=”tag:h1|font_size:80px|text_align:center|color:%23FFFFFF|line_height:90px” use_theme_fonts=”yes” css=””][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row el_class=”policy_page” css=”.vc_custom_1733147233756{padding-top: 80px !important;padding-bottom: 80px !important;}”][vc_column][vc_column_text css=””]Last Updated: 11th<\/sup> Dec, 24<\/p>\n

At Pet Care Grooming Supplies, we are committed to providing reliable and efficient shipping for all orders placed through our website. This Shipping Policy outlines the terms and conditions that govern our shipping services for domestic and international orders. By placing an order, you agree to this policy.<\/p>\n

    \n
  1. Domestic Shipping (Within the USA)<\/strong><\/li>\n<\/ol>\n

    1.1 Shipping Methods and Carriers<\/p>\n

    We partner with reputable carriers such as USPS, FedEx, UPS, and DHL to ensure timely delivery.<\/p>\n

    Shipping options include Standard Shipping, Expedited Shipping, and Overnight Shipping.<\/p>\n

    1.2 Processing Time<\/p>\n

    Orders are typically processed within 1-3 business days, excluding weekends and federal holidays.<\/p>\n

    You will receive a confirmation email with tracking information once your order is shipped.<\/p>\n

    Shipping Time is 1-4 business days depending on location<\/p>\n

    Standard Shipping: 5\u20137 business days.<\/p>\n

    Expedited Shipping: 2\u20133 business days.<\/p>\n

    Overnight Shipping: 1 business day.<\/p>\n

    Note: Delivery times may vary based on location, carrier delays, or external factors beyond our control.<\/p>\n

    1.4 Shipping Costs<\/p>\n

    Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the order.<\/p>\n

    Free Standard Shipping is available for orders over $99.95 (before taxes and discounts).<\/p>\n

      \n
    1. Tracking and Delivery<\/strong><\/li>\n<\/ol>\n

      2.1 Tracking Information<\/p>\n

      Once your order is shipped, you will receive an email with a tracking number.<\/p>\n

      Use the tracking number to monitor your shipment’s progress via the carrier’s website.<\/p>\n

      2.2 Missed or Failed Deliveries<\/p>\n

      If a delivery attempt fails due to incorrect address details or recipient unavailability, the carrier may attempt redelivery or return the package to us. Additional fees may apply for redelivery.<\/p>\n

      2.3 Lost or Stolen Packages<\/p>\n

      Pet Care Grooming Supplies is not responsible for lost or stolen packages marked as \u201cDelivered\u201d by the carrier.<\/p>\n

      We recommend providing a secure delivery location or opting for signature confirmation at checkout.<\/p>\n

        \n
      1. Address Accuracy<\/strong><\/li>\n<\/ol>\n

        Ensure that the shipping address provided is complete and accurate.<\/p>\n

        Pet Care Grooming Supplies is not liable for delays or delivery issues caused by incorrect or incomplete addresses.<\/p>\n

          \n
        1. Shipping Restrictions<\/strong><\/li>\n<\/ol>\n

          We do not ship to P.O. Boxes, APO\/FPO addresses, or restricted regions.<\/p>\n

          Certain products may be unavailable for shipping to specific countries due to local regulations.<\/p>\n

            \n
          1. Order Modifications and Cancellations<\/strong><\/li>\n<\/ol>\n

            Changes to the shipping address or cancellations must be requested within 24 hours of placing the order.<\/p>\n

            Once the order has been processed or shipped, modifications or cancellations cannot be accommodated.<\/p>\n

              \n
            1. Damaged or Defective Items<\/strong><\/li>\n<\/ol>\n

              If your package arrives damaged, please notify us within 48 hours of delivery.<\/p>\n

              Include photos of the damaged package and products when contacting our customer support team at support@petcaregroomingsupplies.com.<\/p>\n

              Replacement items or refunds will be processed after verification.<\/p>\n

                \n
              1. Shipping Policy Updates<\/strong><\/li>\n<\/ol>\n

                We may update this Shipping Policy to comply with new regulations or improve our services. Updates will be reflected with a revised \u201cLast Updated\u201d date. Continued use of our services constitutes acceptance of the updated policy.<\/p>\n

                  \n
                1. Governing Laws<\/strong><\/li>\n<\/ol>\n

                  This Shipping Policy is governed by the laws of the United States, including:<\/p>\n

                  U.S. Department of Transportation (DOT) Shipping Regulations<\/p>\n

                  Federal Trade Commission (FTC) E-commerce Guidelines<\/p>\n

                  International Commercial Terms (Incoterms) for international shipments<\/p>\n

                  For additional information about shipping standards and consumer rights, please visit:<\/p>\n

                  Federal Trade Commission (FTC)<\/p>\n

                  U.S. Customs and Border Protection (CBP)<\/p>\n

                  Universal Postal Union (UPU)<\/p>\n

                  https:\/\/petcaregroomingsupplies.com\/policies\/contact-information<\/a><\/p>\n

                  Got a Furry Friend Question? We’re Here to Help!<\/p>\n

                  Need to stock up on the latest and greatest grooming tools for your furry friend? We’ve got you covered! Reach out to our awesome team in any way that feels pawsome for you!<\/p>\n

                  Email: Orders@petcaregroomingsupplies.com<\/a> (We check our inbox like crazy pet people!)<\/p>\n

                  Call Us: (877) 200-7540 (We’re all about making your life easier, so no hold music here!)<\/p>\n

                  Swing By: 39638 Wild Flower Drive, Murrieta CA 92563 (Just don’t bring your pup inside \u2013 safety first!)<\/p>\n

                  Hablamos Espa\u00f1ol! We love all fur-babies, regardless of the language their humans speak.<\/p>\n

                  Heads Up!<\/p>\n

                  Once you place your order, a super friendly sales rep will shoot you an email to let you know when your goodies are ready for pick-up.<\/p>\n

                  Pick-up is available weekdays (Monday-Friday) from 8 AM to 4:30 PM (excluding major holidays \u2013 gotta give our team some tail-wags too!).<\/p>\n

                  Weekends are for cuddles with your pup, so pick-up is unavailable then.<\/p>\n

                  Feel free to email or call us if you have any questions \u2013 we’re always happy to help![\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=”yes” el_class=”faq-sec”][vc_row][vc_column][vc_custom_heading text=”Shipping Information” font_container=”tag:h2|text_align:left|color:%23214193″ use_theme_fonts=”yes” css=”” el_class=”icon-heading”][\/vc_column][\/vc_row][vc_row el_id=”faq-rw2″ css=”.vc_custom_1733144226479{padding-top: 30px !important;}”][vc_column][vc_column_text css=”.vc_custom_1733146828439{margin-bottom: 0px !important;}” el_class=”faq-main-p”]We understand that you need your grooming supplies to keep your business running. That\u2019s why we\u2019re getting your equipment, clippers, grooming tools, and supplies to you, FASTER!<\/p>\n

                  Below are some of the frequently asked questions on our shipping.[\/vc_column_text][vc_column_text css=”” el_class=”tab_p”]UX, UI, Graphic Design[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”faq-rw3″ css=”.vc_custom_1733144926356{padding-top: 30px !important;}”][vc_column width=”1\/2″][vc_toggle title=”How do I get free shipping?” style=”arrow” css=””]Lorem ipsum dolor sit amet consectetur adipisicing elit. Minus ab tempora, deleniti illo optio dicta deserunt facere nihil adipisci. Architecto?[\/vc_toggle][vc_toggle title=”What is a qualified order?” style=”arrow” css=””]Lorem ipsum dolor sit amet consectetur adipisicing elit. Minus ab tempora, deleniti illo optio dicta deserunt facere nihil adipisci. Architecto?[\/vc_toggle][vc_toggle title=”How are shipping costs calculated?” style=”arrow” css=””]Lorem ipsum dolor sit amet consectetur adipisicing elit. Minus ab tempora, deleniti illo optio dicta deserunt facere nihil adipisci. Architecto?[\/vc_toggle][vc_toggle title=”When will I get my order?” style=”arrow” css=””]Lorem ipsum dolor sit amet consectetur adipisicing elit. Minus ab tempora, deleniti illo optio dicta deserunt facere nihil adipisci. Architecto?[\/vc_toggle][vc_toggle title=”Where is the rest of my order?” style=”arrow” css=””]Lorem ipsum dolor sit amet consectetur adipisicing elit. Minus ab tempora, deleniti illo optio dicta deserunt facere nihil adipisci. Architecto?[\/vc_toggle][\/vc_column][vc_column width=”1\/2″][vc_toggle title=”What are your shipping terms?” style=”arrow” css=””]Lorem ipsum dolor sit amet consectetur adipisicing elit. Minus ab tempora, deleniti illo optio dicta deserunt facere nihil adipisci. Architecto?[\/vc_toggle][vc_toggle title=”How do you know which items are excluded from free freight?” style=”arrow” css=””]Lorem ipsum dolor sit amet consectetur adipisicing elit. Minus ab tempora, deleniti illo optio dicta deserunt facere nihil adipisci. Architecto?[\/vc_toggle][vc_toggle title=”What are your motor freight terms?” style=”arrow” css=””]Lorem ipsum dolor sit amet consectetur adipisicing elit. Minus ab tempora, deleniti illo optio dicta deserunt facere nihil adipisci. Architecto?[\/vc_toggle][vc_toggle title=”Why can\u2019t all items be shipped by air?” style=”arrow” css=””]Lorem ipsum dolor sit amet consectetur adipisicing elit. Minus ab tempora, deleniti illo optio dicta deserunt facere nihil adipisci. Architecto?[\/vc_toggle][vc_toggle title=”Can freight delivery drivers help me bring items into my home?” style=”arrow” css=””]Lorem ipsum dolor sit amet consectetur adipisicing elit. Minus ab tempora, deleniti illo optio dicta deserunt facere nihil adipisci. Architecto?[\/vc_toggle][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

                  [vc_section full_width=”stretch_row” css=”.vc_custom_1733143990568{background-image: url(https:\/\/dev.internalstaging.com\/web\/petcaregroomingsupplies\/omi\/wp-content\/uploads\/2024\/11\/banner-bg.png?id=22) !important;}” el_class=”faq-bnnr-sec”][vc_row][vc_column][vc_custom_heading text=”Shipping Policy” font_container=”tag:h1|font_size:80px|text_align:center|color:%23FFFFFF|line_height:90px” use_theme_fonts=”yes” css=””][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row el_class=”policy_page” css=”.vc_custom_1733147233756{padding-top: 80px !important;padding-bottom: 80px !important;}”][vc_column][vc_column_text css=””]Last Updated: 11th Dec, 24 At Pet Care Grooming Supplies, we are committed to providing reliable and efficient shipping for all orders placed through our website. This Shipping Policy outlines the terms and conditions that govern our shipping […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"fullwidth.php","meta":{"footnotes":""},"class_list":["post-409","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dev.internalstaging.com\/web\/petcaregroomingsupplies\/wp-json\/wp\/v2\/pages\/409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.internalstaging.com\/web\/petcaregroomingsupplies\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.internalstaging.com\/web\/petcaregroomingsupplies\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.internalstaging.com\/web\/petcaregroomingsupplies\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.internalstaging.com\/web\/petcaregroomingsupplies\/wp-json\/wp\/v2\/comments?post=409"}],"version-history":[{"count":16,"href":"https:\/\/dev.internalstaging.com\/web\/petcaregroomingsupplies\/wp-json\/wp\/v2\/pages\/409\/revisions"}],"predecessor-version":[{"id":2400,"href":"https:\/\/dev.internalstaging.com\/web\/petcaregroomingsupplies\/wp-json\/wp\/v2\/pages\/409\/revisions\/2400"}],"wp:attachment":[{"href":"https:\/\/dev.internalstaging.com\/web\/petcaregroomingsupplies\/wp-json\/wp\/v2\/media?parent=409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}