1. Introduction
Welcome to Prevention First Strategies. These Terms and Conditions govern your use of our services. By engaging with Prevention First Strategies, you agree to comply with and be bound by these terms. If you disagree with any part of these terms, please do not use our services.

2. Services
Prevention First Strategies specializes in delivering comprehensive infection prevention and control consulting services. Our services include, but are not limited to:

● Infection Prevention and Control Consultations
● Comprehensive Program Assessments and Evaluations
● Program Planning and Development (plans, policies, and procedures)
● Survey Prep and Readiness (regulatory and accreditation)
● Case Investigations and Corrective Action Reporting
● Team Training (both onboarding and in-servicing)
● Interim Staffing

3. Settings
Our services are applicable to a variety of settings, including but not limited to:
● Healthcare: Acute Care, Home Health, Outpatient/Ambulatory (surgical centers, urgent care, dialysis, dental, medical spas), Skilled Nursing Homes, Long-term/Congregate Care.
● Non-healthcare: Restaurants, Residential Care, Daycare Centers, Schools, Detention Centers, Sports Programs, Shelters.

4. Commitment to Excellence
At Prevention First, we are committed to delivering results that not only meet but exceed industry standards. We strive to empower our clients to safeguard their environments, protect those in them, and enhance overall well-being.

5. Client Collaboration
We collaborate with organizations to conduct thorough risk assessments, implement effective infection prevention and control strategies, build compliant and stable programs, provide customized training, and become a network resource of support.

6. Confidentiality
Prevention First Strategies respects the confidentiality of our clients and the information shared during our engagements. We adhere to strict confidentiality standards to protect your sensitive information.

7. Payment Terms
The individual service agreements specify payment terms. Clients are expected to adhere to the agreed-upon payment schedule.

8. Cancellation and Refund Policy
The individual service agreements outline cancellation and refund policies. Clients are encouraged to review and understand these policies before engaging in our services.

9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Illinois.

10. Changes to Terms
Prevention First Strategies reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

11. Contact Information
If you have any inquiries regarding these terms and conditions, don’t hesitate to get in touch with us at info@preventionfirststrategies.org